Last updated November 14, 2024

Here at BrightSpace, taking care of our clients is our top priority, and your trust means everything to us. Just like we’re committed to delivering top-notch service, we're equally dedicated to keeping your personal information safe and secure. 

The information you share allows us to provide the products and services you want and need, provide you with a variety of information, and it allows us to contact you. 

This Statement of Privacy applies to www.findyourbrightspace.com, and BrightSpace Consulting, LLC (“BrightSpace”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to BrightSpace include the website www.findyourbrightspace.com. The BrightSpace website is a professional home organization services site. By using the BrightSpace website, you consent to the data practices described in this policy. 

What information do we collect, and how do we collect it?

BrightSpace may collect your information when you actively share it directly with us in various ways. For example, you share information when you: 

• register for an account or membership

• conduct a transaction or request a service;

• request member service or contact us;

• sign up for special offers from us or selected third parties

• follow us on social media

• post a review or comment on one of our social media pages, or post a rating, review or other user-generated content on one of our websites or mobile services;

• participate in a contest, sweepstake, promotion, or survey through us or one of our partners. 

You also passively provide us information in other ways through technology. This information helps our websites and mobile services work correctly and supports marketing and analytics efforts - our work to understand your needs and provide information about our products and services that may be of interest to you. 

Here are some examples:

• device information: We collect technical information when you visit our websites or use our mobile applications or services. This may include information such as Internet Protocol (IP) address, the type of mobile device you use, your device operating system and browser type, a unique device identifier, the address of referring websites, the path you take through our websites, and information about your session on our websites.

• browsing information: We use our own and third party technologies such as cookies, web beacons, and mobile device identifiers to collect information about the use of our websites and mobile services. We use these tools to provide an integrated and more personalized shopping experience for you. For example: cookies allow us to provide you relevant information as you use or return to our sites. Web beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our websites were effective. 

This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the BrightSpace website.

How do we use your personal information? 

BrightSpace uses your personal information to offer and provide you with services and to support our business functions. These business functions include order and service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions.

Some examples include:

• To fulfill your requests for services and provide customer service

• To create and maintain your account, if applicable

• Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytics services, providing storage, or providing similar services

• Providing advertising and marketing services, including targeted advertising

• To conduct auditing and monitoring of transactions and engagement, including auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance

• Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us

• Helping to ensure security and integrity and prevent fraud

• Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them

• Debugging to identify and repair errors

• To conduct business analysis, such as analytics, projections, identifying areas for operational improvement

• To fulfill our legal functions or obligations

Sharing information with third parties

BrightSpace does not sell, rent, or lease its customer lists to third parties. 

BrightSpace may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to BrightSpace, and they are required to maintain the confidentiality of your information.

BrightSpace may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on BrightSpace or the site; (b) protect and defend the rights or property of BrightSpace; and/or (c) act under exigent circumstances to protect the personal safety of users of BrightSpace, or the public.

External links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your personal information

BrightSpace secures your personal information from unauthorized access, use, or disclosure through SSL (Secure Sockets Layer) Protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

Right of deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and

• Direct any service providers to delete your personal information from their records.