Got Questions?
Well here are some answers for ya.
-
I'm located in Portland, Oregon and work with the awesome folks located in the extended Portland Metro area, northwest Oregon, southwest Washington, but I also offer in-person services in Anchorage Alaska and the nearby Mat-Su Valley. I have family in both states, so I move between them!
If you need services during a time when I am not physically in your state, I can also support you through virtual sessions over Zoom.
-
In-home services are available within the city of Portland and surrounding areas (such as Gresham, Beaverton, Tualatin, Oregon City, Lake Oswego, West Linn, Vancouver & Camas WA, etc.) up to 60 miles each way.
Travel is included for distances up to 20 miles each way. For clients who live further away than a 20-mile drive, I'll provide a quote in advance when the travel fee is applicable so there aren't any surprises.
For folks outside of my typical 60 mile radius, I do offer intensive 3-5 day sessions. Please feel free to reach out and I'll send a quote your way.
-
Please start by booking a complimentary consultation call (you can do that here). We'll discuss any questions you may have and make sure that my services are aligned with your needs. If you’d like more info about the process, you can read about that here!
Note: Because each project is so unique, work sessions cannot be scheduled without first having a consultation call.
-
You can expect smiles.
We'll work hard, make sure you’re getting big-time value for your money, and we’ll focus on meeting your goals - and even exceeding them!
Before your first session, I’ll send you a link to a webpage that tells you all the good stuff you need to know to prepare. It’s all pretty easy. Trust me - we’ll work hard and have a wonderful time doing it. I bring a fun and energetic vibe to all of my sessions - along with some laughter. That may not be a fit for everyone, and that’s ok. But if that feels like it’s up your alley, then give me a ring! I’d love to chat with you.
And… if you’re interested in Marie Kondo’s KonMari Method™, then we’ll apply those principals to your project, working through the five categories in order. You can learn more about these categories on this page.
-
After you schedule our first paid session together, you'll receive an email with all the information you need before we get started.
But in the meantime... although temping, please resist the urge to clean up. Seeing your home in its natural state provides me greater insight into our starting point, your challenges, and your needs.
Buying Things: Typically, clients already have what they need in their homes. I'll let you know ahead of our session if there are things we'll need, and you'll have the time to grab them if you need to. But most of the time, they're things you'll already have on-hand.
As we move through the process, we will use temporary storage solutions, again making use of what you have on-hand, and if we find that your space could benefit from specific tools or if you’re interested in enhancing the aesthetics, I’ll be more than happy to offer recommendations.
-
Great question, but honestly the answer depends on your home, your schedule, and you.
This isn't a one-size-fits-all solution, simply because every client and every project is wonderfully unique, and the time required can vary significantly based on your quite a few things:
specific goals,
the quantity of items involved,
the time taken to make decisions,
the initial level of organization,
potential distractions during our session(s),
and whether you choose to complete “homework” in-between our sessions together.
I’ll be better able to provide a more accurate estimate for you after our initial session.
-
If you're hoping for a quick, hands-off organizing solution that simply takes what you own and finds a way to organize it in a visually pleasing manner, this may not be the right service for you.
You can learn more about Marie Kondo’s KonMari Method™ on this page.
Working with me and using the KonMari Method™ will be a great choice for you if:
You want to organize your home once and for all, learning the tools and skills needed to maintain your beautiful space.
You might want to take a look at your ideal lifestyle - what it is now and what you might want it to be! Setting up a home environment that supports a lifestyle you want to live is an amazing experience.
You want to be part of the process, choosing what to keep as you move forward toward creating a home that best supports your ideal lifestyle.
You want to free up your time to do the things that will bring you joy, living your very best life. Make your moments count!
-
While you're responsible for deciding how to dispose of any items you no longer need, I provide a comprehensive list of local donation centers, recycling facilities, and disposal options to make the process easier for you. At the end of our session, I’m happy to help load items into your car or assist with other arrangements if needed. Some charities also offer pickup services for specific types or quantities of donations.
-
You can always reschedule when you need to, but I do have a reschedule / cancellation policy to be aware of. Here it is:
To ensure smooth scheduling and fairness to all clients, BrightSpace has a cancellation policy in place. I understand that unexpected situations can arise, and you may need to reschedule or cancel an appointment. Please provide at least 48 hours' notice if you need to make changes. With 48 hours or more notice, there is no penalty, allowing for proper adjustments.
If you cancel with less than 48 hours' notice, you will incur a charge of 1 hour, which will be deducted from your pre-paid session time. For no-shows or cancellations within 5 hours of the scheduled time, the full session rate will apply.
(On the flipside, if I ever need to reschedule with less than 48 hours' notice, I will add 1 hour to your pre-paid session time. I absolutely respect your time, too.)
Thank you for your understanding.
-
While you'll find general pricing on my website (check out the pricing and services page here), the cost can vary depending on the level of support that’s right for you.
During our consultation, we’ll chat about your organizing goals and budget to create a plan that works for you. Some options that might affect the cost include doing homework between sessions or combining in-person and virtual sessions.
I accept all major credit cards and direct bank transfers, with payment due at the time of booking. Please inquire about payment plans if needed.
-
Investing in professional organizing is much like investing in therapy, a home remodel, or even hiring a personal trainer. Each of these services is designed to improve your quality of life -whether by helping you work through emotional stress, creating a functional and beautiful home, or transforming your physical health. My services are no different. I help you relieve the stress and anxiety caused by clutter and disorganization, and work with you to create a home that brings you peace, balance, and joy.
Think about the cost of hiring an interior designer to create a space that reflects your style, or paying for a personal trainer to help you feel better physically. Professional organizing offers a similar long-term impact. It’s about more than just tidying up - it’s a personal investment in your mental well-being, productivity, and happiness.
The value lies not only in the time and expertise required to customize a solution for your unique needs, but also in the lasting transformation of your space. You’ll gain a clearer mind, a more organized life, and a home that feels welcoming and stress-free, allowing you to focus on the things that matter most to you.
-
To ensure smooth scheduling and fairness to all clients, BrightSpace has a cancellation policy in place. I understand that unexpected situations can arise, and you may need to reschedule or cancel an appointment. Please provide at least 48 hours' notice if you need to make changes. With 48 hours or more notice, there is no penalty, allowing for proper adjustments.
If you cancel with less than 48 hours' notice, you will incur a charge of 1 hour, which will be deducted from your pre-paid session time. For no-shows or cancellations within 5 hours of the scheduled time, the full session rate will apply.
(On the flipside, if I ever need to reschedule with less than 48 hours' notice, I will add 1 hour to your pre-paid session time. I absolutely respect your time, too.)
Thank you for your understanding.
-
Part of the reason that I require a 30-minute consultation before purchasing a package is because I want to ensure that this is the right time for you to embark on this incredible journey! It does take time and effort, and definitely consideration. So we will talk about all of that. Once the decision is made and the package is purchased, then we both are obligated to stick to that commitment.
-
Just let me know! We have a few options to get you what you’re looking for. Typically, we can upgrade you to the next package and simply charge the difference, so you won’t lose out on any discounts you would have received had you'd chosen it initially.
However, if you are looking for just an extra single session, we can usually add those as they are needed at the same hourly rate applied to your current package.